[BEST WESTERN PREMIER SONASEA PHU QUOC] CLUSTER LEARN & DEVELOPMENT MANAGER/ QUẢN LÝ ĐÀO TẠO & PHÁT TRIỂN CỤM KHÁCH SẠN

Primary Responsibilities

1. Training & Development

• Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel's goals and strategic plan

• Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members

• Initiate, coordinate, deliver and follow-up on all training activities within the hotel

• Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry

• Update and maintain accurate records of training activities and participant information

• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized

• Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees

• Share responsibilities for the integration and orientation process of new hires

• Assist with the implementation of new policies, procedures, and standards

• Prepare and submit training reports

2. Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management • Maintain a high standard of personal appearance and hygiene at all times • Be aware of the hotel fire & life safety/emergency procedures

• Perform other reasonable duties assigned by the assigned by the Management