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Mô Tả Công Việc
• Plan and co-ordinate the provision of friendly, efficient services to guests
• Schedule activities for guests
• Plan and co-ordinate all promotional activities targeting clients
• Trace relevant statistics about clientele
• Co-ordinate and supervise all activities for guests
• Assist with check-ins/check-outs of clients
• Greet Guests upon arrival
• Room Guests
• Cover guest relations desk
• Assist guests with airline bookings and reconfirmation’s
• Assist all departments in being receptive to the needs of guests
• Attend recreation activities when necessary
• Plan and conduct group and function rundown meetings
• Assist in any other duties when required by the Guest Relations Manager
• Assist with translations (information; guest directory; menus etc) as required
• Provide feedback from Guests to Front Office Manager for action
Yêu Cầu Công Việc
Required Skills –
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to read and write English
• Able to read, write and speak Japanese/ Korean would be a strong advantage
• Proficient in the use of Microsoft Office and Front Office System
Qualifications –
• Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Experience –
• 1 year experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.
Hình thức
Quyền Lợi
- Duty Meals
- Full Insurance policy per current labor law.
- Accident Insurance 24/7
- Monthly service Charge
- Annual Health Check
- Participating job training, skill training by international hotel standards.
- Hotel's Activity
- Other benefits per Vietnam labor law.
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
