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Mô Tả Công Việc
MAIN RESPONSIBILITIES:
1. Actively contributes to the development, implementation and maintenance of the Training and Development strategy of the hotel
2. Prepares the annual training plan and budget to submit to HRD and GM
3. Analyses training needs of the department by running the monthly meeting with departmental trainers
4. Elaborates monthly training calendar which is based on the training needs of the departments and the guest feedbacks
5. Works closely with Guest Experience Manager to have a prompt action of the guest feedbacks
6. Ensures the training sessions are regularly and professionally conducted, including and not limited orientation, general training, skill training topics, simulation programs and language classes
7. Ensures compulsory training courses by the government are conducted on time such aid First aid, Fire Safety & Prevention, Food Hygiene Standard, etc.…
8. Coordinates with requisitioning departments in the training of employees following the Hotel’s standards, policies and procedures. Assists staff in the skills development and evaluation of their training
9. Conducts departmental skills audits at least 2 times/month/department and sends the report to HRD
10. Keeps a set of SOP and P&P of each department in HR department. Ensures new employees are well trained of SOP and P&P of his/her department
11. Reviews and establishes effective business relationships with external training suppliers for the implementation of training strategy in accordance with business requirements of the hotel
12. List of all trainees under training sections and manages the attendance records which will be verified by Human Resources Manager. Ensures that the training sessions are kept strictly disciplined
13. Copy of Training Attendance Record and Training Evaluation Form must be kept in training folder at the end of each training
14. Collects the departmental training report of each department on a monthly basis
15. Provides Human Resources Director all monthly summaries and statistics related to training by latest the 30th of every month
16. The feedback on trainees’ performance focus on scores and the trainees’ attention on the relevant key points of each stage of training to be verified by Human Resources Manager before submitting to the respective Departments
17. Promotes and facilitate cross training, job rotation, and multi skilling
18. All the training matters to be kept strictly confidential
19. Keeps up a proper training documents and materials
20. Prepares all the training schedules and set up classes as discussed with all concerned Departments Heads. Training schedules to be submitted to Human Resources Manager
21. Keeps the training environment as closely as possible to the work environment
22. Ensure cleanliness of classrooms and training areas
Yêu Cầu Công Việc
University Degree in Administration / English
Good level of English
Training Skills, Soft Skills, Basic Training Courses for hotel staff
2 years in a similar position in large hotels or international companies
2 years in the company in similar position in large hotels
Hình thức
Quyền Lợi
- Participating in social insurance, health insurance at the contracted salary
- 13th month salary bonus according to the company's policy
- Participate in periodic team bonding activities
- To develop career in a dynamic and professional international working environment
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
