- Consulting, quotes, ticket conditions, airline regulations, Visa, Tour, Hotel, car, train,… for customers.
- Making reservations and issuing air tickets through online platforms. Follow up bookings, process and support online ticket bookings.
- Handle customer requests related to booking & support services such as: reschedule requests, refund requests, add-on requests, check-in online, meal reservation, luggage, other related booking, Visa, Tour, Hotel, ect.
- Learn and operate a computerized reservations system.
- Complete daily reports and other assigned duties. Manage assigned customer list.