Việc làm cho sinh viên Đại học Sư phạm Kỹ thuật Vinh

Job PurposeThe Service Incident Manager is responsible for managing End-to-End incident handling, from activating incident response team following to process to communicating; managing every stakeholders and reporting.Key Accountabilities (1)• Collaborate with the appropriate departments to deeply understand the TCB eco-system, as a basis for the efficiency incident handling.• Provide strategic leadership and meticulous oversight of the incident management process.• Allocate resources, including personnel, tools, and infrastructure, to promptly address incidents and ensure effective resource utilization.• Monitor the workload of the incident response team for smooth operations during the incident management process.• Coordinate with related teams involved in incident response and delegate tasks to specific team members, including technical support teams, IT operations teams, and external vendors. They facilitate communication between stakeholders, provide regular updates on the status of incidents, and manage expectations regarding resolution timelines.• Facilitate decision-making processes, guiding teams in identifying and implementing effective solutions to resolve incidents promptly.• Lead the investigation of incidents to determine their root causes and underlying issues. They oversee the implementation of corrective and preventive measures to address root causes and prevent recurrence of incidents in the future.• Drive efforts for ongoing improvement by conducting post-incident reviews and applying insights gained to enhance the effectiveness and efficiency of the incident management process. They analyze incident trends, identify areas for improvement, and implement changes to prevent similar incidents from occurring in the future.• Ensure comprehensive documentation of incident details, response actions, and outcomes, recognizing their importance for analysis, compliance, and future improvement efforts.• Report periodically to the Director of Infrastructure Services Excellent Center.Key Accountabilities (2)• Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the incident management.• Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies.

Job PurposeThe Service Incident Manager is responsible for managing End-to-End incident handling, from activating incident response team following to process to communicating; managing every stakeholders and reporting.Key Accountabilities (1)• Collaborate with the appropriate departments to deeply understand the TCB eco-system, as a basis for the efficiency incident handling.• Provide strategic leadership and meticulous oversight of the incident management process.• Allocate resources, including personnel, tools, and infrastructure, to promptly address incidents and ensure effective resource utilization.• Monitor the workload of the incident response team for smooth operations during the incident management process.• Coordinate with related teams involved in incident response and delegate tasks to specific team members, including technical support teams, IT operations teams, and external vendors. They facilitate communication between stakeholders, provide regular updates on the status of incidents, and manage expectations regarding resolution timelines.• Facilitate decision-making processes, guiding teams in identifying and implementing effective solutions to resolve incidents promptly.• Lead the investigation of incidents to determine their root causes and underlying issues. They oversee the implementation of corrective and preventive measures to address root causes and prevent recurrence of incidents in the future.• Drive efforts for ongoing improvement by conducting post-incident reviews and applying insights gained to enhance the effectiveness and efficiency of the incident management process. They analyze incident trends, identify areas for improvement, and implement changes to prevent similar incidents from occurring in the future.• Ensure comprehensive documentation of incident details, response actions, and outcomes, recognizing their importance for analysis, compliance, and future improvement efforts.• Report periodically to the Director of Infrastructure Services Excellent Center.Key Accountabilities (2)• Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the incident management.• Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies.

Coordinate with sourcing department for bale incoming

• Check weight and separate categories for inventory 
• Confirm with sourcing department for Raw material weight

Coordinate with production for bales, chemical and municipal waste transfer

• Transfer raw to production chemical 
• Checking stock balance to provide production (Chemical & Raw)

Coordinate with maintenance for CNG gas incoming

• Receiving fuel.

Coordinate with Finance for payments

• Receiving all raw material and consumable
• Report to Finance for all receiving 

Monitor raw materials and chemical stock level 

• Checking stock balance 

Monitor cleanliness and order 

• Assign and duty to shift leader at FG area and raw area & FG area

Monitoring HSE for members

• Daily monitoring for Health & Safety

Communicate with Production for materials transfer

• Checking together with production dept for daily usage (Raw)

Communicate with finance for payment and FG grade/weight adjustments

• Report receiving inventory for payment and make weight adjustment for container loading and local selling pallets adjustment 

Monitoring stock levels for FG bags and packing materials

• Checking stock balance and report to Plant

Align warehouse ground situation with food grade packing/storage

• Assign duty to shift leader for checking every day temperature

Monitor the integrity of FG bags (height, damaged, ETC…)

• Assign duty to shift leader for checking and separate location for damage bag and not standard weight & High Bags

Communicate with Procurement team for necessary order:

• Checking stock balance and purchase order for necessary consumable (Such as wooden pellet/ Liner bags / Jumbo bags and ……….).

Job PurposeThe IT DBA Operation (Senior) Expert is responsible for providing Database (DB) expert knowledge in the DB operation to ensure the stability and performance of the systems.1. To prevent the incidents & problems from happening by:• Proactively address weaknesses, risks and problems on the DBs then have remediation plan to mitigate it to improve quality of services.• Periodically review and assess the weaknesses, risks of the DBs.2. Manage & hands-on incidents/problems solving activities:• Manage the troubleshooting and directly handle the incidents & problems relating to the DBs.• Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.3. Assess DB operation of operation team regarding to framework/checklist/runbooks & compliance to figure out need improvements:• Periodically review and assess need improvements of operation framework/checklist/runbook documents.• Operation compliance assessment of operation teams in real-life.Key Accountabilities (1)- Collaborate with the appropriate departments to deeply understand the DBs, as a basis for the efficient and stable operation of services.- Define operation frameworks, standards, processes, checklists, and tools for the DBs and communicate them to DB operation functions to apply into daily operation.- Analyze and propose improvements upon technology and standards across the organization.- Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.- Provide advice, trainings, and supports to people in the DB operation function.- Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from repeating.- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the DBs, then provide remediation plan to improve quality of services.- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.- Assess and report out the compliance of the operation activities in real-life.- Report periodically to the Director of Infrastructure Services Excellent Center.Key Accountabilities (2)- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the DBs operations.- Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies.

Job PurposeThe IT NETWORK & SECURITY Operation is responsible for providing NETWORK & SECURITY expert knowledge in the NETWORK & SECURITY infra operation to ensure the stability and performance of the systems.1. To prevent the incidents & problems from happening by:• Proactively address weaknesses, risks and problems on the NETWORK & SECURITY infra then have remediation plan to mitigate it to improve quality of services.• Periodically review and assess the weaknesses, risks of the NETWORK & SECURITY infra.2. Manage & hands-on incidents/problems solving activities:• Manage the troubleshooting and directly handle the incidents & problems relating to the NETWORK & SECURITY infra.• Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.3. Co-operate with NETWORK & SECURITY operation functions to establish and apply operation best practices, standards and frameworks into the NETWORK & SECURITY operation of TCB:• Train and support.• Improve the operating processes and tools.• Monitor & report out the compliance of the operation activities in real-life.Key Accountabilities (1)- Collaborate with the appropriate departments to deeply understand the NETWORK & SECURITY infra, as a basis for the efficient and stable operation of services.- Define operation frameworks, standards, processes, checklists, and tools for the NETWORK & SECURITY infra and communicate them to NETWORK & SECURITY operation functions to apply into daily operation.- Analyze and propose improvements upon technology and standards across the organization.- Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.- Provide advice, trainings, and supports to people in the NETWORK & SECURITY operation function.- Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from repeating.- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the NETWORK & SECURITY infra, then provide remediation plan to improve quality of services.- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.- Monitor and report out the compliance of the operation activities in real-life.- Report periodically to the Director of Infrastructure Services Excellent Center.Key Accountabilities (2)- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the NETWORK & SECURITY infra operations.- Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies.

Bạn là một người trẻ trung, yêu thích lĩnh vực sản xuất đồ chơi? và bạn đang tìm kiếm cơ hội để xây dựng sự nghiệp tại một trong những công ty hàng đầu toàn cầu trong lĩnh vực đồ chơi, giải trí và trò chơi số dành cho trẻ em?Tại Spin Master, chúng tôi cam kết không ngừng về tư duy cởi mở, tính trung thực và luôn đổi mới. Đó chính là lý do đã giúp chúng tôi trở thành những người đi đầu trong ngành. Chúng tôi làm thế nào để giữ vững vị trí hàng đầu? Bằng việc chọn lựa những tài năng ưu tú nhất, đó là lý do tại sao chúng tôi chọn bạn!Những gì bạn có thể mong đợi từ chúng tôi:• Cơ hội phát triển nghề nghiệp• Môi trường làm việc toàn cầu• Sáng tạo, Hợp tác và Niềm vui• Phúc lợi toàn diện• Và những điều thú vị khác!Là một phần trong kế hoạch mở rộng của chúng tôi, chúng tôi rất mong chào đón tài năng mới tham gia đội ngũ của chúng tôi với trí mới sau đây.Vị trí này đóng vai trò quan trọng trong việc phát triển đồ chơi từ giai đoạn ý tưởng.Bạn sẽ tạo dấu ấn ra sao?• Sử dụng phần mềm Digital Sculptor để tạo mô hình 3D cho một loạt các sản phẩm đồ chơi, bao gồm các hình dạng (nhân vật hoạt hình và điện ảnh), xe hơi, nghệ thuật động vật, cây cối...• Tạo ra các mô hình thực tế dựa trên bản vẽ, hình ảnh hoặc sơ đồ.• Vận hành máy in 3D SLA• Hợp tác với Kỹ sư Dự án để phát triển và làm sắc nét các thiết kế sản phẩm._____Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital games company?At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!What you can expect from us:Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.• Growth and Career Opportunities• Global working environment• Innovation, Collaboration and Fun• Comprehensive Benefits• Other fun Perks!As part of our expansion plan, we're excited to welcome new talent to join our team!The open role plays a crucial role in the development of toys from concept designHow will you create impact? • Use Digital Sculptor software to create 3D models for a wide range of toy products, including figures (cartoon and movie characters), cars, animal crafts, plants, and trees…etc.• Craft intricate models based on sketches, renderings, or drawings.• Operate SLA 3D printer• Collaborate with Project Engineers to develop and refine product design.

As the Head of Product Deployment, you will be responsible for building and leading the team to ensure success in product development, customer engagement, and business strategy optimization. 1. Strategy & Management Develop and execute the product deployment strategy, covering market research, sales trials, and business expansion. Collaborate with cross-functional teams (R&D, production, finance, marketing, sales) to define the product roadmap. Lead, train, and develop the Product Deployment team. 2. Market Research & Product Positioning Conduct market analysis, competitor research, and customer segmentation. Gather customer feedback and propose product improvements to enhance competitiveness. Work closely with Business Analysts (BA) to define product requirements. 3. Sales & Customer Consulting Lead the Sales team in identifying potential customers, developing sales channels, and increasing revenue. Build strong customer relationships and manage the customer journey (lead generation → negotiation → contract signing → after-sales support). Develop sales strategies and optimize pricing models. 4. Product Development & Manufacturing Management Coordinate with Product Production Managers to streamline production and ensure smooth operations. Monitor product development progress, ensuring compliance with quality standards, cost efficiency, and market demands. Work with technical teams to ensure scalability in production. 5. Data Analysis & Business Performance Optimization Utilize data-driven decision-making to optimize sales performance. Work with Data Analysts to analyze customer behavior, forecast market trends, and enhance business strategies. Implement initiatives to improve conversion rates and optimize costs.

Your TasksIn the business division Electronics, you will be working with the software team for Driver-Assistance systems (DAS).• Setup Information Model according Hella develop process.• Define Requirements Engineering for all development domains for the entire development life cycle.• Perform Change Management which ensures that the requested change comes into the product at the correct time with the correct configuration.• Perform the assessment for the Change Management and Baseline.• Interface between the customer system engineer and software team.• Other job assigned by Department Manager.

Job PurposeThe System Engineer is responsible for providing System expert knowledge in the System operation to ensure the stability and performance of the systems.1. To prevent the incidents & problems from happening by:• Proactively address weaknesses, risks and problems on the System then have remediation plan to mitigate it to improve quality of services.• Periodically review and assess the weaknesses, risks of the System.2. Manage & hands-on incidents/problems solving activities:• Manage the troubleshooting and directly handle the incidents & problems relating to the System.• Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.3. Assess System operation of operation team regarding to framework/checklist/runbooks & compliance to figure out need improvements:• Periodically review and assess need improvements of operation framework/checklist/runbook documents.• Operation compliance assessment of operation teams in real-life.Key Accountabilities (1)- Collaborate with the appropriate departments to deeply understand the System, as a basis for the efficient and stable operation of services.- Define operation frameworks, standards, processes, checklists, and tools for the System and communicate them to System operation functions to apply into daily operation.- Analyze and propose improvements upon technology and standards across the organization.- Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.- Provide advice, trainings, and supports to people in the System operation function.- Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from repeating.- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the System, then provide remediation plan to improve quality of services.- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.- Assess and report out the compliance of the operation activities in real-life.- Report periodically to the Director of Infrastructure Services Excellent Center.Key Accountabilities (2)- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the System operations.- Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies.

• Control and Simulation algorithms for humanoid robots.• Work with simulation capacity, mechanical, algorithm.• Optimize control algorithms for humanoid movement.• Develop and tune control algorithms.• Work with Automod, Siemens, Mujuco, Isaac, Gazebo, MATLAB/Simulink, C, C++.• Ensure thermal management and efficiency optimization of systems.• Collaborate with hardware and application team.

Are you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.Ready to unleash your potential with us? Join the winning team now!Work you will doThis role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP FI Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.Engage clients in workshops and interviews to analyze process and reporting requirementsAdvise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functionsDesign target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target stateAnalyze application landscape to design interfaces to SAP solutionPerform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.Support change management execution by developing training material, delivering training and supporting users post cutover.Develop relationships with internal and external stakeholdersYour role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.Understand how our daily work contributes to the priorities of the team and business.Understand the set expectations and demonstrate accountability in keeping personal performance on track.Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.Demonstrate an appreciation for working with others.Understand what is fundamental to Deloitte’s success as a business.Demonstrate integrity and an awareness of strengths, differences, and personal impact.Develop their understanding of Deloitte and offer a fresh perspective.

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the DepartmentWe design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.Job Objective• Apply analytical thinking and knowledge of data analysis tools and methodologies and recommend actionable deliveries to for data migration, system build• Understand of data structure to quickly generate ad-hoc data to support businessResponsibilities• Design/optimize MIS/dashboard for business tracking• Work closely with internal business stakeholders to provide ad-hoc data quickly to support for data/system migration and data platform build• Create test cases with detail of test steps for UAT and responsible for validation post implementation• Generate data based on business requirement to clean up data to ensure data quality• Build data dictionary based on data exploration, documents from various sources

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the DepartmentWe design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.Job Objective• Apply analytical thinking and knowledge of data analysis tools and methodologies and recommend actionable deliveries to for data migration, system build• Understand of data structure to quickly generate ad-hoc data to support businessResponsibilities• Design/optimize MIS/dashboard for business tracking• Work closely with internal business stakeholders to provide ad-hoc data quickly to support for data/system migration and data platform build• Create test cases with detail of test steps for UAT and responsible for validation post implementation• Generate data based on business requirement to clean up data to ensure data quality• Build data dictionary based on data exploration, documents from various sources

Location: Ho Chi Minh City, VietnamType: Full TimeExperience: 4+ yearsFour Hands, a leader in lifestyle home furnishings, is looking for a BI Supervisor. The BI Supervisor, International will report to the International Product Development Operations and Analytics Manager, International and lead a team of BI Analysts who support International Operations through the design, development and maintenance of reports and dashboards in Power BI. Working within the International Product Data & Analytics team, the role will actively engage with key stakeholders and process owners to oversee and engage in the build of the reports and data flows. This role requires a leader willing to take initiative and who has a strong background in business analytics, data modeling and Power BI.In This Role:• Plan, coordinate, and supervise the International BI team’s activities, in alignment with the needs of senior management and overall company objectives.• Engage with stakeholders and subject matter experts to critically review and document business requirements, translating them into technical specifications.• Evaluate cross-departmental business needs and implications, incorporating them into the specifications to ensure data accuracy and integrity across all BI systems.• Oversee and guide the team members throughout the projects, communicating to stakeholders as needed throughout the project.• Build strong, positive, and collaborative relationships with other teams, departments and within the International BI team itself.

Are you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.Ready to unleash your potential with us? Join the winning team now!Work you will doThis role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP FI Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.Engage clients in workshops and interviews to analyze process and reporting requirementsAdvise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functionsDesign target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target stateAnalyze application landscape to design interfaces to SAP solutionPerform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.Support change management execution by developing training material, delivering training and supporting users post cutover.Develop relationships with internal and external stakeholdersYour role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.Understand how our daily work contributes to the priorities of the team and business.Understand the set expectations and demonstrate accountability in keeping personal performance on track.Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.Demonstrate an appreciation for working with others.Understand what is fundamental to Deloitte’s success as a business.Demonstrate integrity and an awareness of strengths, differences, and personal impact.Develop their understanding of Deloitte and offer a fresh perspective.

Job PurposeResponsible for managing and operating overall applications and services including but not limited to Corebanking, FMB, Cards, payment channels, Contact Center... to meet the Bank's business needs and Requirements1. To prevent the incidents & problems from happening by:• Proactively address weaknesses, risks and problems on the App Ops then have remediation plan to mitigate it to improve quality of services.• Periodically review and assess the weaknesses, risks of the App.2. Manage & hands-on incidents/problems solving activities:• Manage the troubleshooting and directly handle the incidents & problems relating to the App.• Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.3. Assess System operation of operation team regarding to framework/checklist/runbooks & compliance to figure out need improvements:• Periodically review and assess need improvements of operation framework/checklist/runbook documents.• Operation compliance assessment of operation teams in real-life.Key Accountabilities (1)- Collaborate with the appropriate departments to deeply understand the App, as a basis for the efficient and stable operation of services.- Define operation frameworks, standards, processes, checklists, and tools for the App and communicate them to App operation functions to apply into daily operation.- Analyze and propose improvements upon technology and standards across the organization.- Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.- Provide advice, trainings, and supports to people in the App operation function.- Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from repeating.- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the App, then provide remediation plan to improve quality of services.- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.- Assess and report out the compliance of the operation activities in real-life.- Report periodically to the Director of Infrastructure Services Excellent Center.Key Accountabilities (2)- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the App operations.- Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies.

Principal Responsibilities:Functional Responsibilities:1. Design, develop, and review technical solutions that meet the business requirements, improve the system performance, and resolve the existing bugs in the applications.2. Collaborate with business users to understand their needs and expectations, and to provide technical solutions that are feasible and effective. In addition, troubleshoot and resolve technical issues by conducting in-depth system analysis and applying appropriate techniques.3. Handle security incidents promptly and effectively or implement minor enhancements to the existing systems within the given timeline and budget.4. Troubleshoot and resolve complex technical issues, identify root causes, and implement preventive and corrective actions.5. Write comprehensive and accurate test cases and execute them to ensure the quality and functionality of the system.6. Provide realistic and reliable estimates of efforts for enhancements and new projects, based on the scope, complexity, and resources available.7. Manage the team's workload, priorities, deadlines, and deliverables by assigning tasks, monitoring progress, resolving issues, and communicating expectations and feedback regularly.8. Research and evaluate new technologies, tools, and frameworks that can improve the software development process and enhance the user experience.Supervisory Responsibilities:1. Review and manage vendor coding quality by conducting regular code reviews, ensuring adherence to coding standards and best practices, providing feedback and guidance.2. Work closely with vendors to track and resolve issues, such as defects, delays, scope changes, and communication gaps, and escalate them as needed.

OBJECTIVESLeverage data as an asset as well as improve regulatory compliance and cost efficiency. He/she is required to establish and enforce a data governance model along with ensuring the quality of data and end-to-end traceability. Ensure monitoring and remediation of data to meet quality targets in accordance to the company data architecture, ensures data comply with data management strategies, policies, and standards.KEY RESPONSIBILITIESPlanning/budgeting• In charge of developing & executing Data Governance and Quality initiatives• Detail and document the data governance strategy and roadmap for new DWH• Work with IT to procure required infrastructure for rolling out Data Governance initiativesPeople management• In charge of the Data Architecture and Quality Governance Department and responsible for the team management with respect to their work, training and satisfaction level• Periodically evaluate team performance to continually improve its efficiencyDay-to-day activities• Contribute to the establishment of effective data governance and quality framework• Develop data principles, policies, standards, processes and guidelines• Establish and maintain wholesome strategic engagement with top management of each Business Units including Directors and their appointed deputies and/or representatives who focus on the data governance roles on their behalf• Define and implement the data governance framework and target operating model• Define and implement data governance metrics KPIs and maturity model• Detail the data governance structure (data councils, working groups and the data governance operating model) and to roll out its implementation• Establish and manage data governance business as usual processes including embedding data governance requirements into other existing business processes in the company• Publish the Data Governance and Quality dashboards to FE Credit leadership• Work with business stakeholders to identify root cause and rectify data quality issues• Implementation and sustenance of data change management tools such as Jira• Undertake other tasks assigned by Deputy BICC Director - Data Management & Complex Report & BICC Director