About GemCommerceGemCommerce empowers 165,000+ online businesses worldwide to build high-converting eCommerce stores without writing code. Our SaaS platform helps merchants design optimized storefronts, improve conversion, and scale on the Shopify ecosystem.As we grow, we’re looking for a Technical Manager to strengthen execution discipline, system reliability, and cross-functional alignment. Your RoleThe Technical Manager owns technical planning, delivery execution, and operational stability within assigned product or technical domains. You will lead Backend, Frontend, Tester, and Data teams to deliver scalable, reliable, and cost-effective systems aligned with product and business goals. What You’ll DoTechnical Planning & Delivery OwnershipTranslate product roadmap into clear technical plans, milestones, and delivery commitments.Own end-to-end technical delivery, managing scope, dependencies, risks, and trade-offs to meet business goals.System Architecture & Operational StabilityGuide domain-level system architecture and design to ensure scalability, reliability, and security.Lead incident response and root-cause analysis for production and customer-impacting issues, ensuring preventive actions are in place.Quality, Data & Infrastructure ExcellenceEnsure engineering quality, release readiness, and baseline security practices are consistently applied.Oversee data reliability for billing, reporting, and analytics within scope.Monitor infrastructure usage and cost, driving optimization and cost awareness in collaboration with Operations Division. Cross-functional Alignment & CommunicationCommunicate technical risks, constraints, and trade-offs clearly with Product and business stakeholders.Drive alignment across teams to support informed decisions and predictable delivery.Continuous Improvement & Team LeadershipDrive continuous improvement in systems, processes, and delivery effectiveness.Lead, coach, and grow high-performing engineering teams, fostering ownership and accountability.