Việc làm cho sinh viên Đại học Sư phạm Kỹ thuật Vinh

Product Vision & Strategy Translate public health needs into a clear product roadmap aligned with GaneshAID’s vision. Define product features and functionality, ensuring alignment with user needs and organizational goals. Stay up to date on AI and digital technology trends, particularly in public health, and drive innovative features leveraging AI where appropriate.  Agile Product Management Own and manage the product backlog for digital applications. Write user stories with clear acceptance criteria. Prioritize features based on impact, urgency, and feedback. Collaborate directly with the development team for refinement and progress tracking.  Quality & Delivery Oversight Ensure that product releases are aligned with business timelines and stakeholder expectations. Monitor product performance and ensure continuous improvement based on user feedback and KPIs. Work closely with QA team to support testing and validation.  User-Centered Design & Documentation Champion UX/UI considerations for user-centric product design. Support the creation and maintenance of both product and business documentation, including user manuals, workflows, requirement specs, and process maps. Stakeholder Collaboration Work closely with the IT Project Manager, CEO, PM team, domain experts, and other business units to capture and refine product requirements. Engage regularly with public health experts, partners, and country teams to validate features and usability.  

We’re looking for a Senior Tester who will define, implement test strategy, design test and execute manual test as well as create automation test scripts for web based, Mobile app products.  The main responsibilities of the Senior Tester include:   Analyze Business Requirements, create test plan & develops test cases, automation scripts and execute manual testing, automated testing. Design, develop and execute test automation frameworks and test automation suites for multi-projects. Assist in the training/mentoring of other members. Perform Web Application Performance Testing and Security Testing. 

Trực tiếp tham gia quản trị/giám sát, vận hành hạ tầng cơ sở Trung tâm dữ liệu (Điều hòa, Hệ thống lưu điện, Máy phát điện, Hệ thống giám sát môi trường, hạ tầng phân phối điện….)Đáp ứng các yêu cầu về Trực vận hành hệ thống theo ca trựcTham gia các dự án nâng cấp, phát triển hạ tầng Trung tâm dữ liệu.Tham gia đóng góp các ý kiến tối ưu hóa hoạt động thiết bị của TTDL nhằm nâng cao hiệu suất hoạt động và tiết kiệm chi phí vận hànhNghiên cứu công nghệ, các yêu cầu dịch vụ hạ tầng Trung tâm dữ liệu đáp ứng tốc độ phát triển của công nghệTham gia các dự án của Ngân hàng cung cấp dịch vụ Hạ tầng Trung tâm dữ liệuQuản trị/Giám sát hạ tầng TTDL tại các trung tâm vùng

This role is responsible for working with Business Units & Vendors from multiple physical locations, IT professionals and others to lead the planning, controlling, execution and reporting of assigned programs/projects & change requests and follow product of each of projects. Program Manager use a structured approach to deliver results via project plans, the scope of which will be driven by project applicability and complexity of the assignment.Responsibilities/Essential Functions:Leading the development and refinement of program/ project requirements, estimates, plans and implementations. Incumbents are also responsible for using the multi-sourcing strategy and for maintenance of project plans.Continuously monitor project status via a variety of applicable methods; apply best practices and methods as needed, to manage and control project resources and scope.Communicate the status of major milestones, identify classify and manage potential project risk with mitigation strategies and contingency plans, provide continuing direction to the project team, and conduct regular status meetings with key stakeholders to review project activities.Ability to assess risk and manage contingency plansManage, motivate and lead project teams to meet project objectives & quality.Ability to link business consequences to a project‘s progress, goals, functionality, cost/benefit and recommend appropriate courses of action.Assess the performance of project team members, contribute to performance evaluations.

YOUR MISSIONWe are looking for a highly skilled Senior .NET Developer to take ownership of critical backend services in our platform. You will lead the end-to-end development process, including solution design, architecture, implementation, performance optimization, and technical support. This role requires collaboration with the Product and Customer Support teams to understand business needs, define technical solutions, and deliver scalable, secure, and high-performing applications. You will also mentor junior team members, ensure code quality, and proactively monitor and resolve system issues. Your leadership, technical expertise, and commitment to excellence will drive the success of our projects. OUR TECH ENVIRONMENTBack-End.NET Core for building scalable microservices and RESTful APIs.SQL Server with Entity Framework for data storage and access.Identity Server for secure authentication and authorization.Front-EndReactJS, TypeScript for Web applications.Electron, Node.js, Angular 2+, ReactJS for desktop applications.React Native for mobile application.AWS ServicesCompute & Networking: EC2, VPC, ELB.Storage & Databases: S3, ElasticCache, OpenSearch, Transfer Family.Serverless & Messaging: ECS, Lambda, StepFunctions, MSK, EventBridge, SQS, SNS, SES.Security & Management: WAF, Route53, CloudWatch, CloudTrail, Inspector, KMS.APIs & Edge: API Gateway, CloudFront.Identity & Code Management: Cognito, CodeArtifact.HOW YOU'LL MAKE AN IMPACTBe the owner and fully control at least one service or functional area, including solution, architect, DB, detailed design, coding, code review, deployment, monitoring, and support.Actively participate in the Product Requirements Document (PRD) discovery phase to clarify and understand business problems and objectives.Identify boundaries and create architectures to build robust, scalable, secure, highly available, and reliable systems.Collaborate with the frontend team to define data models and API endpoints to serve our business needs best.Identify impacted areas and services, define the scope of testing, and mitigate risks to prevent service degradation.Write, review, and refactor code following best practices to ensure optimal performance, security, usability, and reusability.Define, implement, and execute unit testing.Use CI/CD best practices to deploy, monitor, detect, and forecast issues, discuss solutions, and follow up.Effectively communicate and explain business logic, technical decisions, and solutions in your area of responsibility to stakeholders, including non-technical audiences.Monitor system performance, proactively detect and forecast potential issues, discuss solutions, and follow up on resolutions.Identify, debug, and resolve complex issues, including technical support cases, and explain solutions to non-technical users.Support and coaching for at least 2 junior members, or open a training session for members in a team, group, or company.Collaborate smoothly with other team members, cross-team, and cross-group to get things done in a timely manner with optimal solutions.Be a person that others come to ask for solutions or advice.Show the ownership & responsibility.

Developing and implementing features relevant to Backend side with Agile Scrum MethodologyMaintaining and improving performance of existing systems with flexible solutions.Modifying and refactoring according to changing business requirements.Implementing high-quality software with automation testing.Open-minded newly with many interesting tools and libraries.Self-improvement with huge technical documents and sharing, coaching presentations.For senior level: Support Lead Backend Developer to manage junior/fresher 

- Achieve a monthly sales target of 1.5 billion VND across all online channels.
- Manage and maintain the company website (built on the Haravan platform), ensuring all product listings, prices, and promotions are accurate, up-to-date, and optimized for sales.
- Oversee and actively manage our presence on key e-commerce marketplaces, including Shopee and Lazada, to maximize sales performance and visibility.
- Ensure 100% product availability online by coordinating closely with the inventory and procurement teams.

- Ensure all online content, product descriptions, and imagery strictly adhere to Apple Premium Reseller (APR) guidelines and branding standards.
- Regularly audit the website and marketplace listings to ensure brand consistency and compliance.
- Serve as the primary point of contact for customer inquiries across all online channels, including social media (Facebook, Instagram, etc.) and chatbox platforms.
- Provide timely, professional, and helpful responses to product queries, order status updates, and customer service issues.
- Manage the end-to-end process of order fulfillment, including the accurate and secure packing of goods.
- Ensure timely handover of packed orders to the designated logistics/shipping team and maintain records of shipments.
- Monitor order processing to ensure fast and accurate delivery to customers.

Founded in 2016, Katalon is the category leader in AI-augmented software testing, empowering hybrid testers—those blending manual, automation, and AI skills—to deliver exceptional digital experiences. Katalon enables software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.Since its first launch, Katalon has experienced tremendous growth, serving more than 30,000 teams across 80+ countries, many of which are in the Fortune Global 500. Katalon has been named a G2 Leader in software testing for 11 consecutive quarters and a Great Place to Work for three consecutive years. JOB OVERVIEWOur fast-growing SaaS testing platform is looking to add a Customer Support Hero (Internal job title: Senior Product Support Specialist) to the team:As a Senior Product Support Specialist, your role is to provide answers to Katalon customers’ issues, recommend solutions, and guide users through features and functionalitiesTo be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust, and also be familiar with help desk softwareUltimately, you will help establish our reputation as a company that offers excellent technical support to our customersAn ideal applicant would be self-driven, with an interest in digging deep into problems, and draw satisfaction from going above and beyond to provide solutionsResponsibilities:First point of contact to handle customer questions, error reports, feature suggestions, or license inquiriesManage the opening, status update, and closing of support tickets to ensure issue identification and resolution SLAs are metAnalyze the logs and reproduce the issue to identify the root cause.Participate in customer troubleshooting calls to identify and resolve critical or recurring issuesAssist customers in integrating Katalon products with their internal systems or third-party tools (e.g., Jira, Jenkins, GitHub), including advanced custom configurations.Offer assistance for advanced and high-priority technical challenges that exceed standard support capabilities.Conduct tailored training sessions on product functionality, explore advanced features in depth, and facilitate best practices and knowledge-sharing workshops.Collaborate with cross-functional teams (Support, Product, Success and other teams) to address customer needs and improve product functionality.Develop and maintain a vast knowledge of our products and services - be an expertManage the self-support documents, FAQ articles

Client Consultants play a vital role in the successful delivery of solutions to our clients and act as liaisons across a wide range of stakeholders, both internal and external, by way of their deep understanding of the FinTech industry coupled with exceptional system, technology, analysis and communication skills.Consultants collaborate with clients to understand their business problem, analyze their current business processes, understand the clients’ success criteria, translate that into requirements, and assist in the design to deliver the best implementation to meet the clients’ goals.A Client Consultant should have a good understanding of best practices, can execute on tasks with limited supervision from others. Individuals will create intermediate level insight and recommendations in their area of expertise. Individuals in this role will continue to provide support to the analytics team members and begin to lead the client service efforts with intermediate complexity.Key ContributionsPerform the following responsibilities at an Intermediate Skill Level:▪ Respond to client inquiries and requests via telephone, email, and online in a timely fashion.▪ Document all inquiries, requests, resolutions, and follow-up tasks.▪ Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines.▪ Display a courteous and empathetic attitude to all clients.▪ Perform research to answer client inquiries and requests▪ Meet quantitative performance metrics as outlined in the SLA.▪ Attend and/or lead scheduled conference calls with the client(s) to review day-to-day service and operational matters.▪ Maintenance of internal standard operating procedures and process documentation.▪ Recommendations on process and product improvements to create efficiencies and mitigate risk.▪ Support project work related to back-office environment or client requests (as and when required)▪ Attend and/or lead client service reviews.▪ Routinely contribute ideas for improving the team efficiency or service provided.

Overall purpose of the job: Senior Marketing Executive is responsible for the planning and execution of both offline and online marketing plans within approved budget, which may include projects for new store opening (NSO). He/she will also measure results of all activities and campaigns for timely reporting. In addition, he/she is responsible for ensure brand identity guidelines are adhered to in all communication, collaterals and store visuals.

Key Results Area

Clear Planning

1.1. Develop a plan together with manager which includes SMART targets, justifiable budget and event calendar

1.2. Execute approved local store marketing plan and brand communication plan under direction of Store Marketing Manager and Brand Communications Manager, respectively

1.3. Act as a coordinator between Marketing and all relevant teams (internal and external) to ensure all administrative procedures are promptly and carefully followed

Social Media Orientation

2.1. Oversee, manager and maintain all company social media accounts management

2.2. Develop engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages

2.3. Coordinate social media messaging with Marketing Manager to respond to customers

2.4. Monitor and develop report on competitors’ activities within social media spaces

2.5. Execute approved content calendar and digital communications plans

2.6. Organize content for social media based on approved digital plan

2.7. Monitor online reviews and work with Marketing Manager to respond

2.8. Work with others to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages

Performance-oriented Execution

3.1. Performance-oriented execution of the approved plan and other campaigns/activities that may arise

3.2. Able to manage multiple agencies and project timelines

Digital Orientation

4.1. Build and implement a digital strategy that drives brand awareness, brand reputation and revenue

Partnership Relationship Management

5.1. Establish and build long-term, meaningful partnerships with suitable brands, media, business/community groups and companies (especially those in our immediate local trade areas and target markets) with emphasis to promote utilization of our restaurant space for events or part of brand building overall

5.2. Work with Operations team to analyze trade area, identify sales building opportunities and applying efficient local store marketing tactics

CRM and Loyalty Program

6.1. Coordinate to maintain the loyalty program

6.2. Grow database as part of campaigns

Production Innovation

7.1. Collect market intelligence by monitoring competitor/industry activities and listen to what customers have to say in order to generate leads for products, events and services

Event Coordination and Customer Service

10.1. Partner with customers to make sure they have a good event (from booking and confirmation, to the event itself and after)

10.2. Partner with Operations to ensure everything is well set up and prepared for events

Greet customers at the restaurants upon their arrival

10.3. Greet customers at the restaurants upon their arrival

10.4. Monitor customer satisfaction without fail and resolve any outstanding issues to ensure future business and good word of mouth

Implement Local Store Marketing Plan

11.1. Work closely with Operations and Brand Communications and external partners to execute approved local store marketing (LSM) and NPD/LTO plans

11.2. Maintain local trade area database

11.3. Support new store opening (NSO) planning and execution

Customer Insights

12.1. Ownership of feedback data-collection process to ensure feedback is representative and being utilized for improvements

12.2. Hold monthly meetings to discuss key learning and proposed actions as well as tracking

12.3. Conduct traffic generator surveys especially at NSO for first three months

Be A Brand Ambassador

13.1. At all times, be a brand ambassador, promote the concept and ensure consistent communications according to relevant guidelines.

Brand Stewardship

14.1. Responsible for all collateral related to marketing plan/program and ensure adherence to brand guide

14.2. Develop store visuals theme for special events as part of marketing calendar

14.3 Ensure restaurant look and feel is maintained in line with design concept.

You will begin working in our Ho Chi Minh City office on a state-of-the-art AI application. All of your work will be conducted in English, including daily meetings where you are expected to raise concerns and understand complex issues so that you can explain them to others. You will stay at the forefront of internet application development and will have frequent opportunities to learn new technologies. What You’ll DoCollaborate with product managers and designers to understand their objectives.Write automated tests for AI web and mobile applications.Run test suites, analyze failures, and escalate issues to the development team.Help other developers replicate and debug issues.Understand user psychology and experience, as well as how users interact with AI applications.

Our proprietary "Byte by Yum! Commerce Platform" is the sophisticated e-commerce engine driving this transformation. It encompasses all digital ordering channels – from our brand-specific mobile apps and websites to in-restaurant kiosks and emerging digital touchpoints. This platform is meticulously crafted to deliver seamless, personalized, and efficient ordering experiences for millions of customers globally. As a Senior Automation Test Engineer, you'll play a critical role in ensuring the flawless quality, reliability, and performance of this high-volume, global digital commerce system.  The Job Opportunity: We're seeking a highly skilled and experienced Automation Test Engineer to join our globally distributed quality assurance and engineering teams dedicated to the "Byte by Yum! Commerce Platform." You'll be instrumental in designing, developing, and maintaining robust automation test frameworks and scripts for our critical e-commerce applications. This role requires a deep technical understanding of modern testing methodologies, a passion for quality, and the ability to operate effectively in a fast-paced, high-transaction volume environment, ensuring exceptional digital experiences for customers worldwide.  Responsibilities  Review, analyze requirements and specifications to understand project scope and identify potential test scenarios Design, organize and maintain test cases, test plans and test data Execute testing for web and mobile apps across various devices and browsers Design, implement and maintain automated test scripts for web and mobile apps built with React and React Native Integrate automated tests into our CI/CD pipeline (e.g. CircleCI), ensuring seamless execution with every code change Monitor automated test runs, triage failures, and log reproducible issues Collaborate closely with developers, designers, and QC peers to ensure high test coverage and fast feedback loops Maintain and improve existing tests for scalability and reliability Promote best practices in test automation and contribute to process improvement 

1. Thực hiện các công việc chuyên môn: đón tiếp, hướng dẫn khách hoặc đối tác đến liên hệ làm việc tại Văn Phòng.

2. Hướng dẫn ứng viên đến phỏng vấn vào bộ phận Tuyển Dụng.

3. Liên hệ trước với các phòng ban khi có người cần gặp hoặc tới VP làm việc.

4. Tiếp nhận và theo dõi các cuộc điện thoại

5. Nhận và chuyển các cuộc điện thoại theo yêu cầu của khách gọi đến.

6. Nhận và ghi lại các thông tin về khách hàng, báo cáo lại cho bộ phận nếu không thể thực hiện việc chuyển cuộc điện thoại theo yêu cầu

7. Theo dõi và xử lí văn bản, tài liệu, văn thư: Tiếp nhận theo dõi nhận và chuyển phát thư đi, đến, bưu phẩm và bưu kiện

8. Thực hiện các công việc khác theo sự phân công của BLĐ và Trưởng ban phụ trách trực tiếp.

9. Quản lý kho văn phòng phẩm, một số đồ tiêu hao các cơ sở.

10. Báo cáo kết quả công việc cho quản lý phụ trách trực tiếp.

- Quản lý điều hành bộ phận Tham quan Du lịch:

+ Lập kế hoạch làm việc cho từng tổ thuộc bộ phận, phân công công việc phù hợp với từng vị trí.

+ Tổ chức điều hành họat động tham quan du lịch khoa học, hiệu quả, đảm bảo chất lượng dịch vụ.

+ Xây dựng chính sách bán hàng, thúc đẩy kinh doanh tại các điểm bán hàng, bán vé do bô phận mình phụ trách

+ Phân công, giám sát, xây dựng lịch trình tuyến thăm quan theo kế hoạch khách hàng

+ Tổ chức đón và bố trí cho khách tham quan đúng lịch trình

+ Giải quyết, xử lý và nhận những ý kiến thắc mắc, phản hồi của khách hàng.

+ Tham gia kế hoạch truyền thông quảng bá hình ảnh của khu du lịch

- Lên kế hoạch đào tạo và đào tạo đội ngũ nhân viên trong bộ phận do mình quản lý.

- Tham mưu xây dựng nội quy, quy chế đối với khách tham quan.

- Lập báo cáo tuần, tháng, quý, năm theo quy định.

Trusting Social is an AI Fintech pioneer that's revolutionizing credit access in emerging markets. Our mission is "Advancing AI to Meet the Financial Needs of Everyday Consumers with Empathy." We've assessed over 1 billion consumers across four countries, and we're on a mission to provide 100 million credit lines using the power of AI and Big Data.How You'll Make an ImpactAs the new Director of Engineering at Trusting Social, you will take over leadership of our talented 50 person product engineering team in Vietnam. You will guide the frontend, backend, mobile and QA teams to design, develop and continuously enhance our innovative Fintech, AI and big data platform that is democratizing credit access across emerging markets. You will drive a culture of excellence, ownership, integrity and agility.What You'll DoProvide strategic and tactical leadership to the frontend, backend and QA engineering teams in delivering high-performance, scalable microservices, APIs, data pipelines, and integrationsCoach and empower engineering managers and team leaders to achieve ambitious goalsFoster an positive, engaging and inclusive work environment that attracts and retains top talentOwn the recruiting, onboarding and development process for the engineering organizationUphold and model the company values and provide timely, constructive feedback to the team

We are looking for a Prompt Engineer with a strong foundation in large language models (LLMs), prompt design, and system integration — someone who can go beyond prompt tuning to design, build, and operate practical AI Agent systems that enhance and automate back-office workflows.Design and develop AI Agent platforms or applications from scratch, especially for automating and enhancing back-office operations using LLMsDevelop and iterate on high-quality prompts, prompt-chaining strategies, and evaluation pipelinesMonitor agent behavior and system metrics to identify and mitigate hallucinations, performance degradation, or edge casesEvangelize and integrate tools, workflows, and development cultures to support rapid and responsible AI feature developmentCollaborate with backend, frontend, and infrastructure teams for seamless integration and deliveryMentor team members in best practices for prompt engineering, LLM integration, cloud AI tools, and evaluation methodologiesTake technical ownership of AI initiatives, leading cross-functional collaboration (BE/FE/AI/SRE), and driving system-level decisions

Design UI animations, transition effects, and in-game interactive feedback.Use Spine, Lottie, or AE to create character and UI motion sequences.Work with frontend developers to integrate motion assets.Define motion standards and contribute to visual system identity.

Giới thiệu:Với tấm lòng yêu mến Mabinogi, toàn bộ đội ngũ chúng tôi đang đảm nhận những tựa game đang được LIVE service và project Eternity.Từ nguồn động lực chính là việc đảm bảo cho quá trình LIVE service luôn phát triển mạnh mẽ cùng với những thử thách mới ở project Eternity, chúng tôi luôn nỗ lực hết mình vì một tương lai Mabinogi IP sẽ càng nhận được nhiều tình cảm hơn nữa.Và hy vọng các bạn, những ứng viên với năng lực xuất sắc ở các lĩnh vực sẽ trở thành người bạn đồng hành trên hành trình đến với tương lai đó.:• Thiết kế level cho Mabinogi Eternity trên Unreal Engine 5 - công việc liên quan đến World Partition.• Setting môi trường cho Mabinogi Eternity trên Unreal Engine 5 - thiết kế và bố trí lighting và asset môi trường dựa trên nền tảng Lumen.• Chỉnh sửa art dựa trên chuyển đổi landscape và asset.