Đăng nhập
Đăng ký
Mô Tả Công Việc
- Supervise and oversee all front desk operations during the night shift, ensuring smooth, professional, and secure hotel operations.
- Welcome and assist late-arriving or early-departing guests with check-in/check-out procedures, ensuring accuracy and efficiency.
- Handle guest inquiries, complaints, and emergency situations promptly and professionally during overnight hours.
- Perform night audit procedures, including reviewing daily transactions, verifying postings, balancing room revenue, and ensuring the accuracy of financial reports.
- Reconcile cashier transactions, monitor billing accuracy, and resolve discrepancies before system close.
- Prepare and submit night shift reports, including daily revenue summary, occupancy report, and incident log, to the Front Office Manager and relevant departments.
- Coordinate closely with Housekeeping to update room status and ensure accurate room availability for the next day.
- Monitor hotel security during the night shift and work closely with the Security team to ensure guest and property safety.
- Supervise and support night shift front office staff, ensuring adherence to hotel service standards and operating procedures.
- Maintain accurate guest records, wake-up call requests, and special arrangements for early departures or airport transfers.
- Ensure compliance with hotel policies, financial control procedures, and brand standards at all times.
Yêu Cầu Công Việc
- College or Bachelor’s degree in Hospitality Management, Tourism, or related fields
- Minimum 2 years of experience in Front Office, with at least 1 year in a supervisory or senior front desk role
- Good communication skills in English (other languages like Chinese, Korean, or Japanese are a plus)
- Proficient in hotel PMS (Property Management Systems) such as Opera, eZee, Smile, etc.
- Strong problem-solving skills, guest-oriented attitude, and a sense of responsibility
- Well-groomed appearance, professional manners, and friendly personality
- Ability to work under pressure and flexible shifts, including weekends and holidays
- Leadership skills and the ability to motivate and manage a small team.
Hình thức
Quyền Lợi
- Attractive Salary
- Meals Provided
- Housing allowance policy - Applicable to employees whose permanent residence is outside Phu Quoc
- Translation: Commuting allowance policy - Applicable to employees with permanent residence in Phu Quoc.
- Holiday and Tet Bonuses in accordance with Vietnamese labor laws.
- Annual leave as regulated by the Labor Code.
- Full Insurance Coverage – Social, health, and unemployment insurance in compliance with labor laws
- Professional Development – Training opportunities and clear career advancement paths
- Friendly Work Environment – Supportive team, open communication, and strong company culture
Mức lương
Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
![[Phú Thọ]Nhân viên tạp vụ bếp](https://studentjob.vn/resize/150/0/store/2020/9/vuon-vua-resort-villas.jpg)
