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Mô Tả Công Việc
- You will maintain a set of core operational standards that are followed through each day, e.g. Rooms on the Books, daily review of ‘close-outs’, daily management of all reservations systems.
- You will ensure that all reservations are 100% accurate and are always completed in line with brand standards.
- You will work towards achieving budgeted occupancy and ADR.
- You will proactively manage all market segments to maximise room yield and exceed budget sales.
- You will ensure effective selling strategies, rate management and monitoring of competitor performance to maximise room revenue.
- You will assist with the weekly forecasting and annual budget submissions.
- You will be knowledgeable of the hotel and group’s facilities to maximise all sales opportunities.
- You will be handling all guest enquiries and complaints in a courteous and effective manner, following through to ensure all issues are rectified to the guest’s full satisfaction.
- You will ensure that all information regarding a guest that may improve the quality of their stay is passed onto appropriate departments.
- You will work closely and successfully with Sales, Marketing, Conferencing, Rooms, Revenue and Finance.
Yêu Cầu Công Việc
- Familiarity with Opera essential.
- Proficiency in Vietnamese and English language, both writing and speaking.
- Other languages preferred.
Hình thức
Quyền Lợi
- Competitive salary and Pre-opening service charge
- 14 annual leave days/year
- 100 % salary and immediate Social Insurance enjoyment during probationary period
- Accident Insurance (24/24) & Bao Viet Healthy Insurance enjoyment as per IHG policy
- 13th month salary & monthly service charge
- Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
- Enjoys IHG's special offer for internal employee
Mức lương
Thỏa thuận
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hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
