Responsibilities will include, but are not limited to:For Senior DevOps EngineerSetting up and managing cloud infrastructure on AWS, Azure.Designing, deploying, and managing monolith, microservices-based, serverless-based applications on cloud platforms.Implementing and managing CI/CD pipelines using tools like GitLab CI, Bamboo, and Jenkins, and integrating them with appropriate testing, managing, and deployment tools.Automating infrastructure provisioning, testing, and deployment processes using Infrastructure-as-Code (IaC) tools like Terraform and CloudFormation.Implementing and managing monitoring, logging, and tracing tools (e.g., Prometheus, Grafana, ELK stack) to ensure system observability.Integrating security best practices and tooling throughout the development lifecycle (DevSecOps) and ensuring compliance with security standards.Working with various database technologies (e.g., MySQL, PostgreSQL,…) to support application development and deployment.Collaborating with development, testing, and other teams to ensure smooth and efficient software delivery.Performing incident management and root cause analysis, troubleshooting complex technical issues in a production environment.Defining and improving DevOps processes, including development, testing, release, update, and support.Communicating effectively within the team, with other teams, and with customers to complete the assigned tasks.Completing tasks within expectations set by the team and managers.Willingness to work overtime or outside of office hours for deployments and urgent issuesFor Cloud Support Engineer(L2)Operations & SupportProvide Level 2 support for cloud infrastructure, systems, and applications.Monitor system health and respond to alerts, incidents, and service requests.Perform operational administration, routine maintenance, and issue resolution.Analyze incidents and contribute to root cause analysis (RCA) reports.Coordinate with L3 engineers, DevOps, developers, and vendors to resolve issues, providing sufficient analysis, logs, and context during escalation..Ensure compliance with defined SLAs and operational procedures.Ticketing & ReportingManage incidents, service requests, and changes via the ticketing system.Track ticket progress and ensure timely resolution.Prepare operational reports, incident summaries, and preventive recommendations.Monitoring & AutomationInstall, configure, and maintain monitoring tools.Respond to alerts generated by monitoring systems.Execute existing automation scripts and operational runbooks.Suggest improvements to operational processes and monitoring coverage.OthersSupport change requests and minor service enhancements.Perform other operational tasks assigned by the supervisor.