Việc làm cho sinh viên Đại học CNTT và TT (ĐH Thái Nguyên)

Team Management & Leadership  Lead, mentor, and manage a team of IT Business Analysts, fostering a collaborative, growth-oriented and high-performing environment that encourages innovation and critical thinking.  Define team objectives, conduct performance reviews, and identify training and development needs.  Establish and maintain BA best practices, standards, and methodologies within the organization Stakeholder & Requirement Management  Collaborate with business owners and product teams to understand strategic goals and identify business needs.  Oversee the elicitation, analysis, documentation, and management of business and technical requirements for various projects. Ensure requirements are clear, concise, testable, and aligned with business objectives and product vision  Analyze and document existing operational processes and identify areas for improvement.  Utilize various BA techniques such as user stories, use cases, process flows, mock-up and data models to effectively capture and communicate requirements.  Manage changes to requirements through a defined change control process.  Product Development  Actively participate in the product development lifecycle, providing BA expertise and insights.  Contribute to the definition of product roadmaps, features, and functionalities.  Support the planning and execution of product launch activities. Operation Support  Lead the investigation and analysis of production issues, working closely with technical teams to identify root causes and implement effective solutions. Ensure timely communication and updates regarding production issues to relevant stakeholders.  Contribute to the development and maintenance of knowledge bases and troubleshooting guides.  Collaborate with operational teams to execute the operation activities, define and implement new processes and workflows.

By applying for the above position, you accept and agree that your personal data and any information stated in the attached curriculum vitae (CV) will be used and processed by ITViec and NAB Vietnam for recruitment purposes. The storage and processing of such information will comply with the applicable laws of Vietnam, and the policies and procedures of ITViec and NAB Vietnam regarding personal data, as amended from time to time. Location: Ho Chi Minh & Hanoi (hybrid working, 2 day office/week)What will you be responsible for? Analyse test results, liaise with technical teams, manage corrective actions, and assist with root cause analysis of performance issues Assess the performance of microservices to non-functional requirements and plan the approach for how they will be performance benchmarked Implement defined performance monitoring configuration, ensuring that all necessary system metrics are captured during test execution Provide consultancy to performance improvements for the new features entering production Have the ability to lead Agile team - collaborating with Product Owners (POs)/Business Analysts (BAs)and developers to understand/translate into Non-Functional Requirements (NFRs) Undertake testing activities (e.g. stress, soak, load, break) as required in relation to software solutions ensuring they meet agreed non-functional specifications Coach, mentor & guidance of other team members & continuous skill uplift across the asset Lead performance engineering, end-to-end performance testing automation and Continuous Integration/Continuous Deployment (CI/CD) implementation In conjunction with Service Reliability Engineering and developers to ensure the coding & software solutions meet agreed non-functional requirements and improve, enhance test environments as necessary Have the ability to develop or influence NFRs at early stages and modelling appropriate performance scenarios for simulation

Title: Senior Robotics Application- Fullstack Web (NodeJS & ReactJS)Skill tag: NodeJS, ReactJS, RoboticsJoin the dynamic Vietnam Software Development department of Symbotic, a leading US robotics warehouse automation company headquartered in Wilmington, Massachusetts. We are seeking a talented and experienced Full-stack Web Developer to design and develop high-quality web-based applications that power the management of our cutting-edge warehouses and robot fleets.As a Senior Robotics Application- Fullstack Web Development, you will: Being part of the VN Software Development department of Symbotic, an US robotics warehouse automation company based in Wilmington, Massachusetts. Design & develop the high-quality web-bases applications for warehouse & robot fleet management. It will enable both internal users or external customers to make better use of our robotics warehouse automation solution. Develop and integrate solutions across various modules, including web-based dashboards, database, and robotics simulation. Create, execute, and maintain comprehensive test plans; identify and fix bugs while ensuring the integrity of the existing codebase. Contribute to system-level software design, ensuring scalability, reliability, and performance. Formulate, document, and maintain detailed requirements specifications. Analyze, brainstorm and evaluate applications of newly emerged tools and technology. And perform similar duties as he deems fit for the proper execution of his duties and duties as delegated by the direct manager or the Employer.

1. Develop sales targets and develop plans to implement sales targets of Account including: promotion programs, visibility, new listing2. Make reports analyzing business results, progress in implementing targets, evaluating post periods and other related issues of the account chain along with appropriate proposals Ensuring 100% implementation of business targets number.3. Implement the plan and coordinate with KAM/Sup Operation to ensure the implementation of promotions and visibility at the point of sale according to plan4. Coordinate with departments to ensure goods issues and implement programs as planned5. Weekly meeting with Production Department, working with SO and responsible for supplying goods and dispatching goods to MT and quickly update important information for accounts6. Drafting, submitting monthly promotional schemes for signature, opening, sampling, advertising, registering with the Department of Industry and Trade of the programs MT's process according to the product line in charge according to the required deadline.7. Meeting and working with MKT, TRD on plans to launch new products at (proposing investment budget, implementing planslaunching goods, supervising the implementation of launching activities at supermarkets8. Ensure 100% synthesis and update of reports from the planning department on a weekly basis (listing progress, sell outgoods), monthly (onpost promotions, activation of supermarkets), competitor reports (price, promotions, market share, %contract, % investment) upon request. Update MT phasing data monthly9. Experience in managing one of the accounts like Hyper/Super/CVS/Minimart/...

- Collect and analyze the requirements for product and solution from internal/external customer through research, interviews, and regular feedbacks- Contribute to requirement gathering, user clarifications, IT walkthrough and ensure quality delivery- Monitor the progress of project development and assist Delivery Manager in task planning and scope/CR management- Provide professional documentation for product and solution such as BRD, Business workflow/data flow, etc- Produce detailed product and functional requirements that will drive product development, testing and deployment- Work with development teams to align on project schedules, manages feature delivery, and ensure implementing effective and efficient business solutions- Have the ability to research new technologies and technical difficulties- Establish and maintain professional and consultative relationships with internal/external clients, communicate with business stakeholders throughout project lifecycle- Maintain expertise and knowledge of business domain, technologies, and solutions- Perform risk management to minimize the project risks- Support to evaluate the outcomes/deliverables of project as established during the planning phase- Write testing scenarios for UAT, support UAT and verifying bugs/issues- Perform related work as assigned by direct line manager

The Full-stack Developer is responsible for tasks in the following areas:  Designing and developing high quality distributed applications.  Working with the Project Manager and TechLead by participating in project planning activities throughout the project's lifetime.  Taking ownership of individual and department goals as agreed upon with the Engineering Manager.  Providing remote support and troubleshooting for existing system.  Developing software in dotnet core for enhancing the existing system.  Maintaining high-quality projects and software design documentation.  Writing maintainable and efficient code. 

• Develop and execute digital marketing campaigns integrated with AI technologies, especially across platforms such as Facebook Ads, Google Ads, TikTok, Zalo, and others.• Analyze consumer behavior data from online channels to generate insights and personalize content and the customer journey.• Identify advertising objectives, analyze and recommend suitable media channels, and allocate resources efficiently for advertising campaigns that are cost-effective and tailored to the target audience.• Collaborate with AI tools such as: AI content generation tools (ChatGPT, Jasper AI, Copy.ai, etc.) AI image/video tools (RunwayML, Midjourney, D-ID, etc.)• Optimize advertising performance in real-time through AI/ML algorithms and automated A/B testing.• Propose innovative initiatives for applying AI in marketing, such as voice AI, customer service chatbots, AI influencers, and more.• Liaise with related departments (R&D, Finance, Sales, Trade MKT etc.) to ensure marketing activities are consistent with other activities of the company and in line with the overall goals of the company, while maintaining consistency in messaging and brand image across digital channels.

About usAt Money Forward Vietnam (MFV), we are actively engaged in the forefront of financial technology. Our portfolio, encompassing over 50 services across B2C, B2B, and B2B2C sectors, aims to mitigate financial challenges for a broad audience. A critical aspect of our strategy is developing our engineering team within a global framework. As part of the Money Forward Group, transitioning swiftly into a global tech leader, MFV is strategically positioned to enhance our engineering capabilities through focused investment.We are advancing a major project in enterprise-level HR solutions, collaboratively developed by our teams in Vietnam and Japan, targeted initially at Japanese companies with future plans for global expansion. To push this project forward, we are looking for a capable leader to oversee our diverse engineering team, including Backend, Frontend, QA, and Product Owner. This role involves close collaboration with our Japanese team and driving the product toward sustained success over the next three years and beyond. This position offers visibility to senior management in Vietnam and Japan and represents a significant opportunity for career development as a senior manager in QA.Key Responsibilities: Lead a Team: Direct a project team of 10+ members, managing all aspects of product development and fostering team cohesion. Incidents management: Monitor and review incidents, develop improvement plans to prevent recurrence, and ensure their implementation within the organization. Process Improvement: Collaborate with the Japan team to refine the QA process, ensuring efficiency and best practices. Talent Management: Hire and mentor top QA engineering talent, focusing on skill development and team performance enhancement. Performance Evaluation: Conduct transparent and fair performance evaluations, from goal setting to final assessments. Stakeholder Communication: Serve as the primary liaison for project communications with stakeholders, managing expectations and updates.  

Khảo sát hiện trạng, thu thập số liệu phục vụ công tác thiết kế hệ thống PCCC.
Lập phương án thiết kế, tính toán và triển khai bản vẽ thiết kế kỹ thuật thi công các hệ thống PCCC (Báo cháy, chữa cháy vách tường, Sprinkler, CO2, FM200, thông gió hút khói...).
Bóc tách khối lượng, lập dự toán cho hệ thống PCCC.
Bảo vệ phương án thiết kế trước Chủ đầu tư, cơ quan thẩm duyệt PCCC.
Phối hợp với bộ phận thi công để giải quyết các vấn đề kỹ thuật phát sinh trong quá trình thi công.
Nghiên cứu, cập nhật các tiêu chuẩn, quy chuẩn, công nghệ mới trong lĩnh vực PCCC.

- Tiếp nhận và chủ động tư vấn/ giới thiệu/ bán chéo phù hợp theo yêu cầu của khách hàng liên quan đến sản phẩm dịch vụ đang được triển khai tại Vietjet air qua kênh tổng đài, email, website…- Tiếp nhận và giải đáp thắc mắc, khiếu nại,.. theo yêu cầu khách hàng liên quan đến quá trình sử dụng sản phẩm dịch vụ hoặc chất lượng dịch vụ tại Vietjet Air như đặt chỗ, thay đổi chỗ ngồi, nâng hạng, hoàn vé…- Tiếp nhận và ghi nhận đầy đủ các yêu cầu khách hàng chuyển bộ phận xử lý/hệ thống xử lý đầy đủ thông tin theo quy định.- Ghi nhận các góp ý của khách hàng để tổng hợp các ý kiến cải tiến chất lượng dịch vụ, sản phẩm dịch vụ tại Vietjet Air.- Thực hiện các công việc khác phù hợp theo quản lý trực tiếp quy định chức danh tại từng thời kỳ chấp nhận làm việc xoay ca 24/7.

• Tiếp nhận và tư vấn tệp khách hàng có sẵn từ công ty• Chủ động tìm kiếm và xây dựng mạng lưới khách hàng mới qua kênh trực tuyến và thực tế.• Phân tích nhu cầu khách hàng, giới thiệu và tư vấn các giải pháp quản lý bán hàng• Theo dõi, hỗ trợ và chăm sóc khách hàng tiềm năng từ giai đoạn tư vấn đến khi chốt hợp đồng.• Xử lý nhanh chóng và hiệu quả các phản hồi từ phía khách hàng, đảm bảo sự hài lòng và duy trì mối quan hệ lâu dài.

• Develop and execute digital marketing campaigns integrated with AI technologies, especially across platforms such as Facebook Ads, Google Ads, TikTok, Zalo, and others.• Analyze consumer behavior data from online channels to generate insights and personalize content and the customer journey.• Identify advertising objectives, analyze and recommend suitable media channels, and allocate resources efficiently for advertising campaigns that are cost-effective and tailored to the target audience.• Collaborate with AI tools such as: AI content generation tools (ChatGPT, Jasper AI, Copy.ai, etc.) AI image/video tools (RunwayML, Midjourney, D-ID, etc.)• Optimize advertising performance in real-time through AI/ML algorithms and automated A/B testing.• Propose innovative initiatives for applying AI in marketing, such as voice AI, customer service chatbots, AI influencers, and more.• Liaise with related departments (R&D, Finance, Sales, Trade MKT etc.) to ensure marketing activities are consistent with other activities of the company and in line with the overall goals of the company, while maintaining consistency in messaging and brand image across digital channels.

- Responsible for providing advisory, negotiation, and resolution of issues related to civil, commercial, service, and labor contracts.- Review and ensure compliance with legal requirements related to the company's promotional activities and registration of promotions- Advise the Executive Management and relevant Departments on legal matters pertaining to the company's production and business activities when requested- Establish relationships with relevant government regulatory agencies in the assigned areas- Provide legal counsel and representation for the company in litigation proceedings (if any)- Participate in the tender/bidding process of the related Departments in accordance with the company's procurement policies- Develop and manage the employees under your supervision- Perform other assigned tasks as required

• To achieve sales revenue, profitability and sales growth targets set by the Management• Provide timely technical solutions to customers (Know-how)• Conduct product presentations, demonstration and on the job training for sites, technician and applicators and customer requirements.• Identifying new market opportunities• Establishing and maintaining strong relationships with existing and new potential customers• Contribute towards the Company’s overall sales & marketing plan• Work closely with sales or internal team to provide technical proposals• Coordinate and participate in industry trade shows, seminars, forums etc.• Keep track and analyses market trends and competitor offerings and conduct regular market updates • This is a commission-based position, offering performance-driven earning potential.

- Tiếp nhận cuộc gọi đến/ gọi ra để xử lý yêu cầu hỗ trợ/ chăm sóc khách hàng qua tổng đài- Hỗ trợ khách hàng qua các kênh điện thoại, email, Fanpage- Thời gian làm việc: theo phân ca sắp xếp của bộ phận, ưu tiên có thể làm ca fulltime- Địa điểm làm việc: Văn phòng Symphony, Đường Chu Huy Mân, KĐT Vinhomes Riverside, Phúc Lợi, Long Biên, Hà Nội

- Kiểm tra bản vẽ, làm báo giá về sản phẩm, phụ kiện của sản phẩm Check construction drawing, make bidding company’s products, hardware.- Cập nhật giá từ nhà cung cấp/ nhà máyUpdate price of suppliers to make quotation.- Nhập dữ liệu lên hệ thống SAPInput date on SAP System.- Làm hợp đồng và thương thảo với khách hàng.Make Contract and negotiate with Customer. - Làm hồ sơ thanh quyết toán với khách hàng.Make payment document and work with Customer.

Quản trị chất lượng dịch vụ của Phòng ở tất cả các kênh (online và offline) và tương tác:Rà soát, đảm bảo chất lượng dịch vụ trước khi đưa vào triển khai.Thiết lập các bộ tiêu chuẩn chất lượng dịch vụ theo từng thời kỳ, theo các nhóm dịch vụ.Tổ chức việc việc đánh giá chất lượng dịch vụ theo các kênh (Quầy/điểm giao dịch trực tiếp, Tổng đài, các kênh hỗ trợ Khối kinh doanh);Triển khai công tác ghi nhận ý kiến từ khách hàng, các Đơn vị kinh doanh.Nhận diện, đánh giá về chất lượng dịch vụ định kỳ và khi có vấn đề phát sinh.Triển khai các công tác nâng cao chất lượng dịch vụQuản trị, theo dõi sự thay đổi về chất lượng dịch vụ ở các kênh dịch vụ, các nhóm nghiệp vụ, nhóm nhân sự..Đề xuất và triển khai các giải pháp nâng cao chất lượng dịch vụ, bao gồm và không giới hạn việc thay đổi về tuyên bố/tiêu chuẩn dịch vụ; quy trình vận hành; giải pháp hệ thống; chương trình thúc đẩy, nâng cao năng lực/ kỹ năng..Thực hiện công tác đào tạo; nâng cao năng lực nhân sự về kiến thức, kỹ năng dịch vụ khách hàngTham gia các Dự án của Phòng và Dự án phối hợpĐầu mối triển khai các dự án của phòng nhằm nâng cao chất lượng dịch vụ và hiệu quả vận hànhĐầu mối phối hợp của Phòng đối với các Dự án khác của Công tyCông việc khácThực hiện các công việc khác theo sự phân công của Lãnh đạo phòng/ Trưởng bộ phận;Thực hiện các báo cáo công việc; báo cáo nghiệp vụ theo yêu cầu.

- Lên ý tưởng và xây dựng kịch bản nội dung video theo từng chủ đề.
- Sử dụng các công cụ AI để: Viết nội dung, lời thoại, kịch bản.
- Chỉnh sửa, cắt ghép video cơ bản và xuất bản lên nền tảng (YouTube, TikTok...).
- Cập nhật xu hướng công nghệ và nội dung để cải tiến sản phẩm liên tục.