For Booking scope - Receive booking forecast, booking request (BR) from Customer, contact Carriers for booking release, and confirm booking (BC) to Customer- Work with Carriers to resolve all issues related to Customer's export shipments such as schedule change, vessel delay / omission, mis-connection, space shortage, container shortage, payment and invoicing, etc.);- Collaborate with internal teams such as trucking, customs clearance, tracking, billing, etc. to do daily task and resolve other issues (container swapping, booking revision, CY cut-off extension, vessel delay, etc.);- Try to follow and maintain good 1st Carrier KPI;- Monitor LCL consol box operation weelyFor Documents scope- Submit S/I to Carriers to get Master Bill of Lading; - Confirm and send B/L to related parties (Customer, customs clearance, document filing)- Submit container’s SOLAS VGM to Carriers/Forwarders;- Resolve all B/L-related issues (B/L correction, amendment, re-issuing B/L);- Issuing House B/L for certain destinations;- Resolve trouble / issue regarding job's scope;- Fulfil other tasks and assignments given by direct manager, local management.