Tổng hợp việc làm cho sinh viên Đại học Kiến trúc Đà Nẵng theo ngành nghề. Nơi sinh viên tìm việc phù hợp và định hướng nghề nghiệp.
JOB SUMMARY
JOB SUMMARY
JOB SUMMARY
JOB SUMMARY
2. Employ and train new employees.
3. Personal and frequently verifies that guests in his/her operation are receiving the best possible service available.
4. Delegate authority and responsibilities to direct subordinates
5. Offer all guests with high service standards
6. Make sure all the smooth welcome procedures and room arrangement for all groups’ arrival.
7. Identify difficult guests, long-stay guests, VIP guests etc, anticipate guests’ expectation to offer them the memorable stay
8. Schedules him/herself to be on the front during peak operation hours, checking on standards of services, and cleanliness, is greeting and assist in the check in of guests and escorts VIP guest to the room.
9. To be demanding and critical to service standards as well as hygiene standards.
10. To constantly strive to please all guests that he/she may come into contact with.
11. Is responsible that employees project professionalism and are well trained and provide friendly and efficient service.
12. Handling of guest complaints and guest satisfaction.
13. Proper handling of special requests, VIPS and Guest requirements
14. Team-relations with work mates and Management
15. Ensure that corporate, divisional and departmental policies and procedures are adhered to at all levels.
16. Liaise closely with other Departments and emphasizes on excellent inter-departmental relations considering other departmental procedures and policies.
17. Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines
18. Fully understands the market needs of house guest and local market, assisting in the development of product lines and services accordingly.
- Làm việc tại: Khu du lịch ST Cổng Trời Đông Giang - Thôn A Sờ, xã Mà Cooih, Đông Giang, Quảng Nam
- Thực hiện các điều chỉnh, thay đổi về tiêu chuẩn làm việc cho nhân viên theo định hướng của khách sạn
- Lập kế hoạch triển khai, giám sát công việc của cán bộ nhân viên
- Kiểm soát chất lượng phòng đúng tiêu chuẩn đến với khách hàng
- Phối hợp với các bộ phận khác giải quyết yêu cầu, khiếu nại của khách hàng
- Các công việc khác do cấp quản lý giao
- Trao đổi thêm khi phỏng vấn
- Chịu trách nhiệm vệ sinh phòng khách (phòng tắm, phòng ngủ)
- Chịu trách nhiệm làm sạch khu vực xung quanh (hành lang, cầu thang thoát hiểm, thang máy), kho và xe trolley của nhân viên buồng phòng
- Các công việc khác sẽ được trao đổi khi phỏng vấn
- Ensure proper storage of food, hygiene and cleanliness according to rules and regulations.
- Prepare and demonstrate new items.
- Inventory and order materials in the stores area.
- Keep the area all way clean & tidy (follow up with procedure).
Other task duties as assigned by high level...
Trao đổi cụ thể trong buổi phỏng vấn
- Giới thiệu thực đơn nhà hàng
- Phục vụ các món ăn theo tiêu chuẩn
- Có thể thực hiện pha chế các loại đồ uống cho khách.
- Đảm bảo vệ sinh theo tiêu chuẩn tại khu vực làm việc
- Chú ý tới yêu cầu, phàn nàn của khách và giải quyết vấn đề
- Thực hiện các công việc khác khi Quản lý phân công
1. Prepares guest pressing and dry cleaning as requested in accordance with hotel presentation standards.
2. Spot and dry clean all uniforms.
3. Sort articles to be dry cleaned into categories and performs dry cleaning function including:
4. Uses all dry cleaning equipment.
5. Uses spotting boards.
6. Attends to pre-coating and sludging.
7. Sorts articles for pressing into categories and performs pressing function including:
8. Uses pressing equipment.
9. Uses appropriate chemicals when pressing.
10. Maintains chemical supplies.
11. Prepares requisitions for depleted supplies.
12. Checks guest items on receipt for damage and record any findings.
13. Maintains dry cleaning equipment in good condition and ensures regular servicing.
14. Attends to outside customers and guests courteously, promptly while maximizing sales.
15. Sorts hotel uniforms and guest linen for washing.
16. Ensures timely loading and loading of machines.
17. Ensures timely addition of chemicals in proper quantity.
18. Maintains proper temperature, pressure and water level.
19. Ensures machines and areas are kept free of lint.
20. Ensures all stains are removed, testing the chemicals before applying on the fabric, else inform the supervisor.
21. Sorts hotel uniforms and guest linen for pressing.
22. Ensures proper temperature and pressure required as per the texture of the textile.
23. Ensures timely pressing of all items.
24. Ensures all garments being pressed are in proper condition, else inform the supervisor, for suitable action to be taken.
25. Ensures broken zippers, missing buttons are replaced.
26. Ensures mending is done if necessary.
27. Maintains working area and equipment in proper state of cleanliness and repair.
28. Completes tasks as directed by Management.
29. Maintains stock levels.
30. Recycles where possible.
31. Works in line with business requirements.
32. Reports and submits lost and found articles to supervisor immediately.
33. Anticipates guest needs, handle guest enquires, and solve problems.
34. Reports guest complaints to supervisor immediately.
35. Reports unusual behavior/activities on floors to supervisor.
36. Maintains Hotel information to be able to provide information to guests.
37. Assists guests and escort them to locations within the hotel at their requests.
38. Adheres to personal grooming and hygiene standards.
39. Attends meetings and training sessions as required.
40. Creates a positive hotel image in every interaction with internal and external customers.
41. Actively participates in organized meetings.
42. Performs other task assigned based on the hotel needs or requirements
43. Is multi-skilled as Housemen as well as other areas of Housekeeping.
44. Maintains good relations with Housekeeping staff and other interfacing departments.
45. Ensures you have complete knowledge of room types, layouts and facilities.
46. Demonstrates hotel rules and regulations.
47. Demonstrates Marriott's core values under all circumstances.
48. Ensures compliance with legislated health and safety requirements within the workplace.
49. Complies with all Corporate and Hotel Standards and Procedures.
• The Floor Supervisor assists the Housekeeping Manager to ensure a clean, safe an sanity environment is provided, staff an visitors in accordance with the highest standards an applicable standards of the Hotel.
Giám sát tầng hỗ trợ nhằm đảm bảo đem đến được sự sạch sẽ, an toàn và môi trường vệ sinh, nhân viên cũng như khách hàng theo tiêu chuẩn cao nhất của khách sạn.
• Provide training, supervision, and motivation of assigned staff in daily routines and project work.
Huấn luyện, giám sát và động viên trong việc phân công công việc hàng ngày cho nhân viên và kế hoạch làm việc.
• Details to discuss during interview
Chi tiết công việc trao đổi khi phỏng vấn