Tổng hợp việc làm cho sinh viên Đại học Kinh tế - ĐH Đà Nẵng theo ngành nghề. Nơi sinh viên tìm việc phù hợp và định hướng nghề nghiệp.
Perform fitness classes, wellness sessions and personal trainings as per standards for guests of the resort.
Create and promote a fun and relaxing atmosphere for guests at the gym. Provide information about available gym facilities and equipment.
Greet guests on arrival and conduct check-in and registration procedures in an efficient and friendly manner, using guest name whenever possible.
Ensure all equipment is well maintained and in safe condition.
Maintain personalized service for the guests and liaisons with the all other departments.
Upsell and maximize personal training sessions booked at the gym.
Ensure the cleanliness and hygiene of the gym area.
Remove and replace towels and amenities in the gym common areas as needed.
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Help in the preparation and design of all food and drink menus
Produce high-quality plates both design and taste-wise
Ensure that the kitchen operates in a timely way that meets our quality standards
Resourcefully solve any issues that arise and seize control of any problematic situation
Order supplies to stock inventory appropriately
Comply with and enforce sanitation regulations and safety standards
Maintain a positive and professional approach with coworkers and customers
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Biên phiên dịch các tài liệu tiếng Anh liên quan đến:
- Kiểm tra chất lượng đầu vào của hàng hóa, nguyên vật liệu
- Đảm bảo chất lượng đầu ra của thực phẩm
- Đảm bảo vệ quy trình vệ sinh an toàn thực phẩm
- Chế biến món ăn theo yêu cầu
- Trao đổi cụ thể khi phỏng vấn
• Have a complete knowledge of the hotel product including room rates, relative facilities, food and beverage outlets/promotions, spa, fitness center and etc.
• Monitor daily arrivals/departures and anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
• Suggest alternatives to meet customer needs in terms of product features and benefits.
• Meet and greet all return guests, regular guests and VIP guests of the hotel as required.
• Ensure that all issues pertaining to guest satisfaction are met and that all follow up is completed on a timely basis. Pre-empt and anticipate guest needs.
• Maintain regular quality control inspections of departments’ standards.
• Ensure that all lobby and entrance areas spotless condition at all times.
• Ensure that all duties are complete prior to shift end as outlined in the shift checklist and that information is transferred from shift to shift.
• Develop and maintain a motivational working environment within the department and positive relations with other departments.
• Have a complete knowledge of hotel policy and procedures.
• Report health/safety and security hazards to your manager or Duty Manager.
• Maximize revenue of tour/activity and transportation.
Biên phiên dịch tiếng Anh về các tài liệu liên quan đến: